help

Help Center: Hotelvermarkter.com Support by Bigmedia24 Dynamics Ltd.

At Hotelvermarkter.com, a trusted brand of Bigmedia24 Dynamics Ltd., we understand how crucial it is to maintain smooth operations for your hotel marketing efforts. That’s why our dedicated support team is here to provide fast, reliable technical assistance whenever you need it. From website issues to marketing tool integration, we are committed to ensuring your hotel achieves peak performance through our platform.

Why Hotelvermarkter.com for Technical Support?

When it comes to hotel marketing, every minute counts. We provide timely solutions to ensure that you stay focused on what matters most — growing your bookings and improving guest satisfaction. Whether it’s a minor glitch or a critical technical issue, we’ve got your back.

How We Can Help:

  • Website Performance Issues: If your website is experiencing downtime or technical glitches, our experts will resolve it promptly to avoid loss of business.
  • Marketing Tool Integration: Need help syncing our marketing tools with your hotel’s booking system or channel manager? We provide hands-on support for seamless integration.
  • Analytics Setup: Having trouble setting up or accessing your marketing performance data? We’ll ensure your dashboard is functioning and delivering actionable insights.
  • Campaign Troubleshooting: Whether it’s an issue with email campaigns, ad placements, or social media strategies, we help you get back on track quickly.

How to Reach Us:

To provide the fastest and most effective support, please have your customer number, registered email address, and contact person’s name ready when reaching out. This information helps us identify your account and address your issue more efficiently.

You can reach us via the following methods:

  • Phone (Canada): +1 343 554 0075
  • Phone (USA): +1 843 271 6900
  • Phone (Ireland): +353 1 442 8847
  • Skype: Bigmedia24.com
  • Chat: Use our live chat option for real-time assistance directly on the website.

Why Choose Hotelvermarkter.com for Support?

  • Fast Response Time: We aim to resolve technical issues promptly to minimize any impact on your business operations.
  • Expert Team: Our technical support team has specialized knowledge in hotel marketing tools, making sure you get expert assistance every time.
  • Available 24/7: Whether you need help during peak hours or in the middle of the night, we’re always ready to assist.

Common Issues We Resolve:

  • Booking System Glitches: From double bookings to calendar sync issues, we make sure your booking system is operating flawlessly.
  • Ad Campaign Support: Struggling with ad placements or performance tracking? Our team ensures your campaigns are set up for success.
  • Website Optimization: Slow website loading times or errors? We ensure your site is running smoothly, enhancing the user experience for potential guests.

Your Success is Our Priority:

At Hotelvermarkter.com, we believe that helping you succeed is our success. We ensure that you’re fully supported with robust solutions that keep your hotel’s digital marketing efforts running smoothly.